The biggest acknowledgement of the work of Duna Computers is our customers’ satisfaction. In order to make sure that our customers get the best solution, we invest all our knowledge, experience and efforts in the creation of a Quality System.
Therefore, Duna Computers published the document- A Quality Guide, and the receipt of ISO 9001:2008 certificate is a special recognition of our work.
As a reward for our company efforts to preserve the environment, we have recieved the Certificate ISO 14001:2004.

QUALITY POLICY 

OUR GOALS
Basic aim of the management and the employees of   Duna Computers is permanent development, which follows the newest in computer and IT technologies, taking over all market levels and continuing profit increase, as a warranty for permanent growth of the company.

OUR CUSTOMERS
All our customers are important to us, no mater how big they are: government or non-government institutions, big, mid or small companies.
The relationship with our customers is based on trust and care for their needs and it doesn’t stop with the purchase of the product. As a matter of fact, the care starts with the purchase and it lasts till the end of the products life, thanks to our support, development, service and care and all this with the same quality.

OUR PARTNERS
We have established relations of partnership with our customers for their complete satisfaction.
We are all partners:

• The customers with their special requests and needs;
• The management and the employees with their confidence and honesty, competency and dedication to work, their readiness for continues development, training and the respect to the quality system; and all that is in cause of satisfying today’s and tomorrows needs of our customers; and
• Suppliers providing top quality products.

OUR LIVING AND WORKING ENVIRONMENT
The relation to our living and working environment is relation to ourselves and our future. Our obligation is to recycle and to minimize the energy consumptions.

POLICY FOR PROTECTION OF THE ENVIRONMENT

„Our environment is precious to us; we will respect it and protect it“

Our Earth our tomorrow
The results from the operations are not only the financial results, but also a synergy with our working environment. Duna Computers is known as a company who has an influence to the environment and our aim is to decrease this influence. In order to ensure ourselves that the next generations will get clean and green world, we are actively involved in protection of the environment and we have promoted the ecology approach through all Duna Computer activities. Our main goals are the following:

• To increase the authority of Duna Computers as an important employer for the society
• To increase the employees’ sense for socially responsible employees
• To promote our offers for “green equipment, materials and package”
• To inform the audience about the Policy for protection of the environment
• To inform our customs about the Policy for quality and protection of the environment by Duna Computers
• To decrease the consumption of energetic resources in the businesses
• To participate in to the initiatives and activities for increasing the public awareness for protection of the environment
• Adequate implementation of the legal requirements and obligations in the area of protection of the environment

Aggressive Ecological Team
Duna Computers accepts the responsibility that it must behave as a good, socially useful, corporate company that will accomplish its goals by taking care of the working environment. Specifically, for accomplishing this statement in reality, in 2002 we have established an aggressive ecological team (AET).

The role of AET has developed in these two years with the support of all employees in Duna Computers and with the support of all our company’s friends. Our mission is to provide an active protection of our environment, to give a support to the socially useful activities and support local sports events. This support is financial, technical and organizational, depending on the specific requirements.

Our Employees
Duna Computers has proactive “employees policy”, that puts the employees as priority number one.  The efforts for protection of the environment can’t be successful without understanding and participation of all employees.

Duna Computers will build and nurture qualified persons with:

• Providing attractive and desirable working area through our value, social responsibility and success
• Complete understanding from the employees for our vision, mission and values
• Providing understanding for the customers’ needs wishes and expectation
• Providing working environment where the employees tend to fulfill the ambitious goals
• Encouraging and supporting the efforts of the employees to develop skills, knowledge and qualifications
• Encouraging employees to make essential decisions
• Providing competitive market conditions for labor pricing